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Patrick J. Karol CSP ARM SMS CIT:

“I’m continuing to view the sessions from #safety2020 that I missed.
Today I viewed session SV502, Communication, The Key to Unlocking Safety with John McBride, SPHR, SHRM-SCP.

My 3 Key takeaways:
1. 95% of our communication comes from how we sound and how we look rather than what we actually say.
2. Translate hazards to risk when speaking with business leaders.
3. The Rule of 7 for sales. Make 7 points of contact before you can expect a response. In other words, be persistent and don’t give up when trying to get your safety message across.
A great session!”